Customer Service and Order Status
If you ever have a question or wish to check the status of your order. If any of your items are backordered, we will notify you by email. If it’s an item you need right away, you may decide to cancel the order. If not, we will ship the order to you within 24 hours of receiving the merchandise ourselves.

Orders
When you place an order, we need to know your name, email address, phone number, shipping address, credit card number, expiration date and the items you wish. This allows us to process and fulfil your order and to notify you of your order status.

Will Chocolate Design disclose the information it collects to outside parties?
Chocolate Novelties does not sell, trade, or rent your personal information to others. If we ever do decide to in the future, we will give you the option of "opting out" before we do so. Chocolate Design may however, provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personal information.

We are committed to protecting your privacy. We use the information we collect on the site to make shopping at Chocolate Design possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to before we do so.